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Tag: Press Ganey

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Editor's Choice Hand and Wrist Shoulder

Press Ganey Survey in Ambulatory Upper-Extremity Care: Assessing Nonresponse Bias  

September 2, 2021September 1, 2021 OrthoBuzz for Surgeons

Patient surveys are now being widely used by hospital systems to monitor patient satisfaction with the process of inpatient and outpatient musculoskeletal care. While data from the surveys can help guide

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Need to Know

Psychological Distress Lowers Patient Satisfaction Scores

May 20, 2015 OrthoBuzz for Surgeons

The main goal of orthopaedic surgeons is to help patients feel and function as well as possible. In that context, the notion of “patient satisfaction”

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Practice Trends & Tips Surgeon Edition

Do Frustration and Inconvenience Equal Suffering?

February 20, 2015 OrthoBuzz for Surgeons

A page-1 article in the February 18, 2015 New York Times caught our eye. It focused on patient “suffering” caused by the often frustrating, inconvenient,

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