Press Ganey Survey in Ambulatory Upper-Extremity Care: Assessing Nonresponse Bias
Patient surveys are now being widely used by hospital systems to monitor patient satisfaction with the process of inpatient and …
Psychological Distress Lowers Patient Satisfaction Scores
The main goal of orthopaedic surgeons is to help patients feel and function as well as possible. In that context, …
Do Frustration and Inconvenience Equal Suffering?
A page-1 article in the February 18, 2015 New York Times caught our eye. It focused on patient “suffering” caused …