Press Ganey Survey in Ambulatory Upper-Extremity Care: Assessing Nonresponse Bias Â
Patient surveys are now being widely used by hospital systems to monitor patient satisfaction with the process of inpatient and …
Day-of-Surgery Post-op Talks with Patients Worth the Effort
Personal communication goes a long way in establishing and cementing surgeon-patient relationships. I learned years ago that something as simple …
Electronic Portal Usage among Orthopaedic Patients
Physician groups and hospitals have come to rely on electronic patient portals (EPPs) for many things, including appointment scheduling and …
The Softer Side of Better Patient Outcomes
It goes almost without saying that a patient’s return to work after an orthopaedic injury or musculoskeletal disorder would correlate …
Why Are Some Patients Unhappy after “Successful” Repair of Shoulder Instability?
It has been estimated that 13% to 16% of patients who undergo arthroscopic stabilization procedures for recurrent shoulder instability are …
Empathic Orthopaedists: Worth Waiting For
When I was a waiter during high school and college, I quickly learned the value of connecting with my customers. …
Letting Go of the Script
OrthoBuzz occasionally receives posts from guest bloggers. In response to a recent New England Journal of Medicine Perspective, the …
Pre-Visit Pain and Anxiety Influence Patient Satisfaction
Experienced orthopaedic clinicians understand that anxious patients with high levels of pain are some of the most challenging to evaluate …
High Rates of Return to Play and Patient Satisfaction after ACL Reconstruction
The estimated annual cost of surgical treatment for anterior cruciate ligament (ACL) ruptures in the US is $2 billion. Are …